Your trust matters to us. We collect only the information reasonably required to respond to enquiries, provide our services, administer Growth Circle memberships and improve the website.
01Who we are
Beacon Africa Tourism Consultancy (“Beacon Africa”, “we”, “us” or “our”) is a South African tourism strategy, coaching and advisory business. For purposes of the Protection of Personal Information Act 4 of 2013 (“POPIA”), Beacon Africa is the responsible party for personal information processed through this website and in delivering its services.
info@beaconafricatourism.com
02Scope of this notice
This notice applies when you visit beaconafricatourism.com, submit an enquiry, book a conversation, engage us for consulting or speaking services, apply for or participate in the Beacon Africa Growth Circle, or otherwise communicate with us. Separate contractual terms may also apply to a particular service.
03Personal information we collect
Information you provide
- Identity and contact information, such as your name, email address, telephone number and country.
- Professional information, such as your organisation, role, sector, business stage and project details.
- Enquiry and coaching information, including goals, challenges, intake responses, correspondence and session administration.
- Transaction information, including the membership tier or service purchased, payment status, dates and amounts. Payment-card details are processed by the relevant payment provider and are not intended to be stored by Beacon Africa.
- Marketing preferences and any consent you provide.
Information collected automatically
- Technical data such as IP address, browser type, device type, operating system, referring pages and approximate location.
- Usage information such as pages viewed, links selected, visit duration and website interactions.
- Cookie and similar-technology data, subject to your choices where consent is required.
Please avoid submitting special personal information unless it is genuinely required and we have asked you to provide it.
04How we use personal information
| Purpose | Typical information |
|---|---|
| Responding to enquiries and discovery-call requests | Contact details, organisation and message content |
| Providing consulting, coaching, speaking and Growth Circle services | Client, project, intake, scheduling and service records |
| Administering subscriptions and payments | Tier, amount, transaction status and billing correspondence |
| Operating, securing and improving the website | Technical, cookie, analytics and security information |
| Meeting legal, tax, accounting and regulatory duties | Transaction, client and compliance records |
| Sending requested updates or lawful marketing | Contact information and communication preferences |
05Basis for lawful processing
Depending on the circumstances, we process personal information with your consent; to conclude or perform a contract with you; to comply with a legal obligation; to protect a legitimate interest of yours; or where processing is necessary to pursue our legitimate interests or those of a third party, provided your rights and interests are appropriately protected. Where consent is the basis, you may withdraw it at any time without affecting processing already undertaken lawfully.
06When we share information
We do not sell personal information. We may disclose it only as reasonably necessary to:
- Trusted service providers supporting website hosting, forms, email, scheduling, analytics, professional advice and business administration.
- Payment providers, including Paystack, for secure payment and transaction processing.
- Professional advisers such as accountants, auditors, insurers and legal advisers.
- Regulators, courts, law-enforcement bodies or other parties where disclosure is required or permitted by law.
- A successor or transaction party if the business is reorganised, transferred or combined, subject to appropriate confidentiality safeguards.
Service providers may use personal information only for authorised purposes and must apply appropriate safeguards.
07Cross-border processing
Some technology or professional service providers may process information outside South Africa. Where personal information is transferred internationally, we take reasonable steps to ensure the recipient is subject to a law, binding agreement, corporate rules or other protection that provides an adequate level of safeguarding as contemplated by POPIA, or that another lawful basis for the transfer applies.
08How long we retain information
We retain personal information only for as long as reasonably required for the purpose for which it was collected, to provide services, resolve disputes and meet legal, tax, accounting or regulatory obligations. Retention periods differ by record type. When information is no longer required, we securely delete, destroy or de-identify it, subject to lawful archival requirements.
09Information security
We apply reasonable technical and organisational safeguards appropriate to the nature of the information and the risks involved. No internet transmission or storage system can be guaranteed completely secure. If a security compromise affecting personal information occurs, we will act in accordance with applicable notification and response obligations.
10Direct marketing
We will send electronic direct marketing only where permitted by law, including where valid consent has been obtained or an applicable existing-customer basis applies. Marketing messages will identify the sender and provide a practical way to unsubscribe. You may withdraw consent or object to direct marketing at any time by using the unsubscribe mechanism or contacting us.
11Your privacy rights
Subject to POPIA and any applicable limitations, you may:
- Ask whether we hold personal information about you and request access to it.
- Request correction, updating, deletion or destruction of inaccurate, irrelevant, excessive, outdated, incomplete, misleading or unlawfully obtained information.
- Object to certain processing on reasonable grounds.
- Withdraw consent where processing relies on consent.
- Object to direct marketing.
- Submit a complaint to the Information Regulator.
We may request reasonable proof of identity before acting on a request. Access to records may also be governed by our PAIA Manual.
12Cookies and analytics
The website may use necessary, preference, measurement or other cookies and similar technologies. Non-essential technologies should operate according to the choices made through the website's consent controls. For categories, providers, durations and preference information, see our Cookie Notice.
13Children's information
Our website and professional services are not directed at children. We do not knowingly collect children's personal information without the consent of a competent person or another lawful basis. If you believe a child has supplied information improperly, please contact us so that we can investigate and take appropriate action.
14Changes to this notice
We may revise this notice to reflect changes in our services, technology or legal obligations. The latest version will appear on this page with an updated revision date. Material changes may also be communicated through another appropriate channel.
15Privacy enquiries and complaints
Send privacy questions, objections or requests to the Information Officer at info@beaconafricatourism.com or use our contact page. Please mark the message “Privacy Request”.
If we cannot resolve your concern, you may complain to the Information Regulator (South Africa): inforegulator.org.za, enquiries@inforegulator.org.za, 010 023 5200 or 0800 017 160.