PAIA Manual

Access to Information

PAIA
Manual

Prepared for Beacon Africa Tourism Consultancy in terms of section 51 of the Promotion of Access to Information Act 2 of 2000, as amended.

DRAFT — NOT YET A FINALISED PAIA MANUAL. The Head/Information Officer, registered entity details, request channels and official-language versions must be confirmed.

Completion status

STRUCTURE

Section 51 framework

Core sections, record categories, request procedure and POPIA information are prepared.

CONFIRMATION REQUIRED

Officer & entity details

Legal name, registration number, Head, Information Officer and direct request contact.

PUBLICATION REQUIRED

Final PDF & languages

Approved manual, prescribed forms and the required official-language availability.

PAIA gives effect to the constitutional right of access to information. This manual helps a requester understand what records Beacon Africa holds and how to request access.

01Definitions and abbreviations

Beacon Africa / BodyBeacon Africa Tourism Consultancy, subject to confirmation of the registered legal entity.
Data subjectThe person to whom personal information relates.
HeadThe person recognised as the head of the private body under PAIA.
Information OfficerThe person responsible for PAIA and POPIA duties for the Body.
PAIAPromotion of Access to Information Act 2 of 2000, as amended.
POPIAProtection of Personal Information Act 4 of 2013.
RegulatorInformation Regulator (South Africa).
RecordRecorded information held by or under the control of the Body, regardless of form or medium.

02Purpose of this manual

This manual is intended to:

  • Describe the records held by Beacon Africa and those that may be available without a formal PAIA request.
  • Provide contact information for the person responsible for access requests.
  • Explain how to request access, which form to use and where applicable fees may arise.
  • Describe the purposes for which Beacon Africa processes personal information, the relevant data-subject categories, recipients, international transfers and safeguards.
  • Identify remedies available where a request is refused or not answered.

03Details of the private body

Trading nameBeacon Africa Tourism Consultancy
Registered legal nameTo be confirmed
Registration numberTo be confirmed
Head of private bodyTo be confirmed and formally approved
Information OfficerTo be confirmed and matched to Regulator registration
Physical address14 Chrysler Street, Woodmead, Johannesburg, 2191, South Africa
Websitebeaconafricatourism.com
General emailinfo@beaconafricatourism.com
Direct PAIA request emailTo be confirmed
TelephoneTo be confirmed

04Guide on how to use PAIA

The Information Regulator has published an official guide explaining how to exercise rights under PAIA, including available assistance, prescribed forms, fees and remedies. The guide can be obtained from the Regulator's website, requested from the Regulator, or inspected through the channels required by PAIA.

05Records available without a formal request

Subject to website availability, confidentiality and intellectual-property restrictions, the following may be accessible without submitting the prescribed PAIA form:

  • Public website pages, service descriptions, Growth Circle information and published insights.
  • Public biographies, speaking topics, media information and contact particulars.
  • Privacy Notice, Cookie Notice, Website Terms of Use and Growth Circle Membership Terms.
  • Publicly issued brochures, announcements and marketing materials.
  • Records supplied directly to a client or member as part of their own engagement, subject to authentication and the applicable agreement.

This list does not constitute a voluntary notice under section 52 unless Beacon Africa formally submits and publishes such a notice in the prescribed manner.

06Legislation under which records may be held

Depending on Beacon Africa's confirmed legal structure, activities, staffing and transactions, records may be held under legislation including:

  • Companies Act 71 of 2008 and related regulations, if applicable.
  • Income Tax Act 58 of 1962, Tax Administration Act 28 of 2011 and Value-Added Tax Act 89 of 1991, where applicable.
  • Basic Conditions of Employment Act 75 of 1997, Labour Relations Act 66 of 1995, Employment Equity Act 55 of 1998, Skills Development Act 97 of 1998 and Unemployment Insurance legislation, where applicable.
  • Consumer Protection Act 68 of 2008.
  • Electronic Communications and Transactions Act 25 of 2002.
  • Protection of Personal Information Act 4 of 2013.
  • Promotion of Access to Information Act 2 of 2000.
  • Copyright Act 98 of 1978, Trade Marks Act 194 of 1993 and other applicable intellectual-property legislation.
  • Occupational Health and Safety Act 85 of 1993, where applicable.

Inclusion does not mean that every statute applies in every circumstance. The final list must be reviewed against the registered entity's actual operations.

07Categories of records held

CategoryExamples
Corporate and governanceFounding, registration, ownership, governance, policies, resolutions and statutory records, where applicable
Finance and taxInvoices, receipts, budgets, banking, payment, accounting, audit, insurance and tax records
People and contractorsRecruitment, contracts, qualifications, payroll, leave, performance, training and contractor records, where applicable
Clients and membersEnquiries, proposals, contracts, intake forms, correspondence, service records, schedules, membership and payment status
Suppliers and partnersDue diligence, agreements, invoices, contact details and performance records
Strategy and operationsBusiness plans, research, reports, frameworks, procedures, project files and internal correspondence
Marketing and communicationsBrand assets, campaigns, media, publications, mailing lists, consent and event information
Technology and websiteHosting, access, security, analytics, logs, backups, forms, cookies and platform records
Legal and compliancePolicies, notices, disputes, licences, regulatory correspondence, PAIA and POPIA records
Intellectual propertyCopyright works, trade marks, methods, training materials, templates and licence records

A listed category is not automatically accessible. Access remains subject to PAIA, confidentiality, privilege, third-party rights and applicable grounds of refusal.

08Processing of personal information

Purposes

Beacon Africa may process personal information to respond to enquiries; provide consulting, coaching, speaking and Growth Circle services; administer clients, suppliers and payments; manage communications and lawful marketing; operate and secure the website; recruit and manage personnel where applicable; and meet legal, tax, accounting and regulatory duties.

Categories of data subjects and information

Data subjectsInformation may include
Website visitors and enquirersIdentity, contact, message, technical, cookie and usage information
Clients and Growth Circle membersContact, organisation, role, intake, project, scheduling, correspondence, transaction and service records
Suppliers, partners and professional contactsIdentity, contact, contractual, banking, due-diligence and performance information
Employees, applicants and contractors, where applicableIdentity, contact, qualification, employment, remuneration, performance, statutory and next-of-kin records
Speakers, event participants and media contactsBiographical, contact, image, recording, travel, event and correspondence information

Recipients

Information may be shared lawfully with hosting, form, email, scheduling, analytics and payment providers; professional advisers; project partners acting under appropriate safeguards; and regulators, courts or law-enforcement bodies where required or permitted.

Cross-border transfers

Technology and professional providers may process information outside South Africa. Beacon Africa will use a lawful transfer basis and reasonable safeguards as contemplated by POPIA.

Security measures

Reasonable technical and organisational safeguards may include access control, authentication, secure hosting and transmission, backups, confidentiality arrangements, service-provider controls, retention practices, software maintenance and incident response. Further information appears in the Privacy Notice.

09How to request access to a record

  1. Review this manual and identify the record as precisely as possible.
  2. Complete the prescribed Form 2: Request for Access to Record, available from the Information Regulator.
  3. Submit it to the confirmed Information Officer using the PAIA request contact details in the final manual.
  4. Provide sufficient particulars to identify the requester, the record, the preferred form of access and the right being exercised or protected.
  5. If acting for another person, provide satisfactory proof of authority.
  6. Pay any prescribed request or access fee when lawfully required.

Beacon Africa may ask for reasonable proof of identity and clarification needed to locate the record. Do not send identity documents to the general website form until the secure request channel has been confirmed.

10Prescribed fees

PAIA and its regulations prescribe when request, search, preparation, reproduction, postal or other access fees may be charged and when exemptions apply. If a fee is lawfully payable, the requester will receive notice of the amount and payment process. Access may be deferred until payment is made where PAIA permits.

11Decision and grounds for refusal

The Information Officer will consider a complete request within the period prescribed by PAIA, subject to any lawful extension, and communicate the decision and applicable reasons or fees. Access may be refused where PAIA requires or permits refusal, including protection of another person's privacy, commercial or confidential information, safety, privileged material, research, law-enforcement interests or records whose disclosure is otherwise prohibited.

Each request will be assessed on its facts. A record will not be withheld merely because it appears in a listed category.

12Remedies available

A requester who is dissatisfied with a decision or who does not receive a response within the applicable period may use the remedies provided by PAIA, including lodging a complaint with the Information Regulator and, where applicable, approaching a competent court. Private bodies generally do not have the public-body internal appeal procedure.

Official complaint forms, time limits and guidance are available from the Information Regulator.

13Availability of the manual

Once finalised and approved, this manual should be made available free of charge on beaconafricatourism.com, for inspection at Beacon Africa's principal place of business during reasonable hours, and through any channel prescribed by the Information Regulator. Copies may be subject to prescribed reproduction fees.

The approved manual and required PAIA Guide must also be made available in the official languages and manner applicable to the Body. The final manual should be uploaded or submitted through the Regulator's required process where applicable.

14Review and updating

The Information Officer should review this manual regularly and whenever there is a material change to Beacon Africa's legal structure, contact particulars, record holdings, processing activities or applicable law. Each approved revision should display its compilation and revision dates.